A. Return Policy
A prerequisite for the return of any product is the request to be made known to us within seven (7) days from the date of receipt of the product by the customer. Nettop.gr does not accept, allow or accept any responsibility for returns made more than seven (7) days from the date of receipt. In this case, the customer is charged with the reported product repayment cost.
"Under EU law, a consumer can cancel a service or return a product within a certain amount of time. This is known as a" cooling-off period "and is normally seven days from the date of purchase. As EU citizen has similar legal support when buying online The EU Directives 97/7 / EC and 2002/65 / EC on "Distance Sales" aim to ensure that, Has the same minimum level of protection irrespective of the seat of the supplier in the EU "
Refunds are accepted provided that:
1. The products you wish to return are in the same condition as you received them, without being unsealed, used or tampered with, undamaged or soiled, or in any other situation than the original Receiving it from you.
2. Communicate within 7 days from the date of receipt of the products from our online store.
3.The product must be accompanied by a retail receipt or invoice (by delivery note).
If the product is defective or damaged (without the fault of the customer), if the manufacturer / dealer fault first confirms within the warranty period covered by the product, it will be repaired or replaced by the manufacturer. In some cases where the product has been found to be malfunctioning without any of the following, we will immediately replace the product if it is in our stock without the customer having to wait for the dealer or the manufacturer to confirm the damage.
The warranty covers only construction errors or shortcomings in the device.
It does not cover any damage caused by moisture, fall, negligence, ill-treatment, interference by unauthorized persons or inappropriate use. It also does not cover when the manufacturing number or the distinguishing marks of the device have been altered or removed or destroyed when the product is used in an environment or for use not foreseen by the manufacturer. All above automatically puts the product "Out of Warranty" and its repair / refund is charged.
A. Return Policy